DOCUMENT:Q104125 29-SEP-1993 [W_NT] TITLE :IBM ThinkPad 720 Display Problem with 3550 Expansion Unit PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ----------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1 ----------------------------------------------------------------------- SYMPTOMS ======== When you run Windows NT on the IBM ThinkPad 720c when it is connected to the IBM 3550 expansion station, the display on the external VGA monitor of the 3550 may be shifted down and cropped on the top, left, and right of the screen. Adjusting the vertical and horizontal position of the display on the monitor does not correct the problem. RESOLUTION ========== To correct this display problem, do the following: 1. Run the IBM Reference Utility disk provided with the computer. 2. Select Display and Audio Features from the main menu. 3. Choose the Display option. 4. Set the display option to CRT or CRT AND LCD, but not on CRT HIGH PERFORMANCE, which is the default. Additional reference words: 3.10 docking KBCategory: KBSubCategory: hrdwr ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.